Marina is the insurance benefits coordinator responsible for verifying the patient’s dental benefits and submitting claims on their behalf. Marina also follows up when their claims are delayed or denied to maximize the patient’s benefits. This is a voluntary service that Aventura Dental Center provides for everyone. Dental insurance is not for the inexperienced. It requires much knowledge and experience to understand the complications, rules, and regulations and to remove obstacles to reimbursement. Most patients would be at a severe disadvantage if Marina did not submit claims for them. Helping to navigate patients’ benefits and coordinating their treatment along those guidelines allow the dental office to give patients the best opportunity to save money and complete their treatment recommendations.